Switchboard

Switchboard pulls your mail, DMs, texts, calls, and social mentions into a single prioritized stream — the Today board — so you triage your whole day in one place instead of app-hopping. The Streams desk manages your outbound posts CMS-style: drafts move through review, approval, scheduling, and publish with per-channel variants and revision history. Reads run on your own connector tokens; ranking and drafting run on the communications bot with cost captured per user. Nothing is sent or posted without your say-so.

1. 01

   You open it, or the assistant does

   Opening ?app=switchboard loads its 9 screens into the shared cockpit, starting on switchboard-today. The ribbon, the ticket list and the assistant are already there — the app contributes views, not a second application to log into.

2. 02

   Or you just ask

   The assistant classifies what you asked for and hands it to the bot that owns that domain. You do not pick the app, and you do not learn a command — routing is by declared capability, not by keyword matching a menu.

3. 03

   A named bot picks it up

   communications-bot is accountable for the work. 11 declared capabilities say what it is trusted to do; the tokens and dollars it spends are recorded against that identity, so the cost has a line item rather than disappearing into a monthly bill.

4. 04

   It reads your accounts without ever holding the keys

   The connector call happens in a fixed server operation outside the model. Only the normalized result reaches reasoning — the token stays encrypted and scoped to you.

5. 05

   The result lands where you can check it

   Back on the app's own screens, as state you own — not as a chat message you have to scroll back to find.

• Routing is by declared capability, not by keyword. communications-bot advertises what it is accountable for, and the assistant matches against that.
• Asks that land here: anything about email summarization, anything about gmail triage, anything about outlook mail, anything about calendar digest, anything about meeting agenda, anything about reply drafting.
• The specialist does the work, not the assistant. Cost, permissions and audit stay attached to the bot above — delegation does not launder accountability.
• It will tell you when it cannot. If a request needs your screen — an approval, a payment, a login — it says which app to open rather than guessing.

• Accounts to connect: google outlook twilio linkedin twitter meta-business facebook slack. Your token is encrypted per user and consumed by a fixed server operation — the model never sees it.
• Platform capability: media-generation memory — reached by declaration, never by copying platform code into the package.

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